Frequently asked questions
How long does shipping take?
We offer free worldwide shipping on all orders. Delivery typically takes 7–10 business days depending on your location. You will receive a tracking number once your order has been shipped.
Is the period warmer belt safe to use?
Yes. Our devices are designed with built-in safety protection, including temperature control and automatic shut-off features. For best results, always follow the instructions provided in the user manual.
How long can I use the device each time?
We recommend using the belt for 15–30 minutes per session. You can adjust the heat and vibration settings to your comfort level.
Is it rechargeable?
Yes. Our handheld massagers and warming belts are USB rechargeable, making them convenient to use at home, at work, or while traveling.
What is your return policy?
We offer a 30-day free return and refund policy. If you're not completely satisfied, simply contact our support team within 30 days of receiving your order for assistance.
How can I contact Cozycramp™ support?
You can reach us anytime at support@cozycramp.site or call us at +1 337 282 9489. Our team is always happy to help with any questions about your order or our products.